I work at Asia mall, which is the best mall in Biskek, the capital of Kyrgyzstan. I manage the whole mall.
Total area 55.000 m2 leasable area 31.000 m2
Total number of tenants 139
Total number of kiosk tenants 95
Annual total number of visitors 6.500.000
Total number of employees in the mall 1300 people,
In a very short time, the number of shopping mall entrances was increased by making strategic decisions, and new brands were added with leasing strategies.

I worked as a business development director in the middle east (UAE) branch of a software company based in Istanbul.
The development of smart building management systems and solutions related to the management of shopping centers, business centers, complex buildings, and the solutions of artificial intelligence in complex structures management in large companies were explained. It is a part of the management system that provides savings of up to 20% by managing employees with a follow-up system, as well as a 20% increase in labor productivity.
It is also a part of the system to digitize important structures in complex buildings, design management through artificial intelligence, and reduce the risk in the future with easier and immediate intervention.
It is a part of the system to obtain more information through digitalization analyzes of the leasing processes in complex structures, to monitor the returns of the brands to the shopping mall, to eliminate the brands that bring less customers and to monitor the continuity and efficiency of the shopping mall with strategic decisions taken accordingly.
Negotiations with companies are still ongoing.

Mall Operations | Rental and Retail | Tenant Relations | MIS Reporting | Cross-Function Collaboration

124.000 m2 total area, Leasable area 55.000 m2, Total staff 1550, Own staff 200

Provided strategic leadership for all aspects of mall operations, overseeing tenant relations, security, maintenance, and customer services.
Developed and implemented policies and procedures to ensure smooth and efficient daily operations of the mall.
Cultivated positive relationships with mall tenants, addressing their needs, concerns, and ensuring lease compliance.
Collaborated with the leasing team to attract and retain high-quality tenants that complemented the mall's brand and target market.
Managed the annual budget for the mall, ensuring financial goals were consistently met and monitored financial performance, identifying areas for improvement.
Implemented strategies to enhance the overall customer experience, including cleanliness, ambiance, and customer service.
Oversaw security measures and emergency procedures to ensure the safety of customers, tenants, and staff.
Managed maintenance and housekeeping teams to ensure the mall's facilities were well-maintained and aesthetically pleasing.
Collaborated with the marketing team to develop and implement marketing and promotional strategies to attract foot traffic and increase sales.
Coordinated special events, campaigns, and initiatives to drive engagement and community involvement.
Utilized technology to enhance operational efficiency and customer experience within the mall.
Integrated sustainable practices and initiatives into mall operations, including waste management, energy efficiency, and green building practices.

Mall Operations | Rental and Retail | Tenant Relations | MIS Reporting | Pre-Opening | Cross-Function Collaboration

Total area 205.000 m2, lease area 25.000 m2, entertainment areas 6.100 m2.
Multi-complex with two separate hotels, shopping centers, entertainment centers, a 700-meter Venice-like water canal with boat trips, and a 1500-seat amphitheater.
From the beginning to the end of the construction period, the operating scenario and follow-up was done by me.

Theme Park | Amusement Park | Attractions&Rides | Embed System | Operations

Led a team of 80 staff members in overseeing the day-to-day operations of a popular theme park.
Developed and implemented comprehensive operational plans, ensuring a safe, enjoyable, and efficient experience for park visitors.
Managed park resources effectively, optimizing staffing levels and coordinating team schedules.
Successfully negotiated contracts with vendors, achieving 25% cost savings on services and supplies.
Implemented pricing strategies and promotions, contributing to a 327% increase in annual revenue.
Collaborated with the marketing team to create and execute successful promotional campaigns, resulting in a 57% increase in attendance.
Conducted regular training sessions for park staff, focusing on customer service, safety protocols, and emergency response.
Coordinated and executed special events, such as themed weekends and live entertainment, enhancing customer engagement.
Maintained positive relationships with local regulatory bodies, ensuring compliance with safety and health regulations.
Utilized guest feedback to implement improvements, enhancing the overall visitor experience.
Successfully moved all 22 attractions with more than 200 games and a total area of 4650 m2 from Floor 3 to Floor 4 in 2013.

Oversaw the day-to-day operations of a water theme park, managing a team of 35 staff members.
Developed and implemented comprehensive operational plans, ensuring a safe and enjoyable experience for park visitors.
Managed park resources efficiently, optimizing staffing levels and coordinating staff schedules.
Enforced and enhanced safety procedures, resulting in a 99,99% decrease in incidents and accidents.
Successfully negotiated contracts with vendors, achieving 20% cost savings in park services.
Developed and implemented pricing strategies and promotions, contributing to a 27% increase in annual revenue.
Collaborated with the marketing team to create and execute promotional campaigns, increasing park attendance by 35%.
Conducted regular training sessions for park staff, focusing on customer service, safety protocols, and emergency response.
Coordinated special events, such as themed weekends and live entertainment, resulting in increased customer engagement.
Maintained positive relationships with local regulatory bodies, ensuring compliance with safety and health regulations.

I have managed event management duties at a senior level such as marriage organizations, celebrations, birthdays, special day celebrations, banquets, music, musicians and animation organizations.
I participated in planning and arranging all details of an event including logistics, food and beverage, entertainment, musicians, animations and decor.
Coordinate all security, parking and entertainment plans. I organized smoothly, coordinating with external vendors to ensure timely delivery of services. 

I worked as an event & entertainment specialist in various countries of Rixos Hotels

Planning and organizing entertainment events and activities for guests.